RETURN MATERIAL AUTHORIZATION (RMA)
Sequoia Supply stands behind our products and services. In the event that a return is necessary, our goal is to make your experience a positive one in order to meet our customers’ expectations and support their requirements.
RETURN MATERIAL AUTHORIZATION (RMA) PROCESS
- Complete and submit the RMA form.
- Your request will be reviewed promptly and warranty verified if applicable.
- An RMA number will be issued, contact name and number provided, and return instructions provided.
This process is designed to provide the strongest support in the shortest period of time. We value our relationship with each customer and hope to resolve any and all product concerns as quickly and professionally as possible.